What Is Virtual (Telehealth) Care?

Virtual or telehealth kinesiology services are delivered using one or more of the following communication methods:

• Telephone calls
• Online video conferencing
• Secure chat features on computers or mobile devices
• A combination of these technologies

These services allow clients to access care remotely, offering flexibility and convenience while maintaining professional standards.

Potential Benefits of Virtual Kinesiology Services

Virtual care can enhance service delivery and help overcome common barriers, such as:

• Addressing challenges related to scheduling, travel, inclement weather, remote locations, or client mobility limitations
• Providing continuity of care when in-person sessions are not feasible
• Reducing the risk of communicable disease transmission between clients, practitioners, and the community

Telehealth services may also be integrated with in-person care, allowing for a hybrid approach tailored to the client’s needs.

Professional Standards and Scope of Practice

BCAK Kinesiologists providing virtual services are required to:

• Operate within their scope of practice and competencies
• Adhere to the BCAK Code of Ethics, Professional Practice Standards, and other Guiding Documents
• Ensure services are delivered safely, effectively, and ethically

Potential Risks and Limitations

While virtual care offers many benefits, it may also present limitations:

• Reduced supervision may increase the risk of injury (e.g., falls or improper exercise technique)
• Privacy concerns may arise if communication is not conducted in a secure, private environment
• Service limitations may occur when in-person assessment or demonstration is necessary for effective care

If virtual care poses a significant risk or reduces treatment effectiveness, in-person services should be prioritized.

Guidance for Clients and Third-Party Insurers

If you are considering virtual kinesiology services, ensure your kinesiologist addresses the following:

• Privacy Protection
  • Clearly explains which telehealth platforms and exercise applications will be used
  • Outlines the security measures in place to protect your personal health information
  • Provides a copy of their privacy policy, including compliance with applicable privacy legislation
• Informed Consent
  • Presents a detailed informed consent form outlining:
    • The nature and scope of virtual services
    • Privacy protections
    • Whether sessions will be recorded
  • Offers a copy of the signed consent form and document your agreement
• Safety and Suitability
  • Conducts a virtual assessment of your current health condition
  • Provides a personalized care or treatment plan
  • Explains how safety will be maintained during sessions, including strategies to prevent injury or adverse events

Not all services are suitable for virtual delivery. Your kinesiologist will help determine the best approach based on your individual needs.