Kinesiology Telehealth Services

Public Information On the Provision of Telehealth Services

With the onset of the Covid-19 Pandemic in 2020, kinesiologists among many health services, began to offer Telehealth services to their clients. The BCAK wants to ensure you are informed of both the benefits and risks related to receiving services by Telehealth.

Telehealth services can include telephone calls, online video conferencing, or a combination of these methods. Telehealth services or sessions may also be integrated with in-person treatment/care where the client and kinesiologist meet virtually using a computer, smart phone or tablet for some but not all sessions. Telehealth service delivery can be appropriate provided the kinesiologist operates within their scope of practice, competency, and abides by the BCAK's code of ethics, professional practice standards and other guiding documents.

Practicing (professional) members of the BC Association of Kinesiologists have the necessary tools and resources available to them to properly screen clients to help determine when Telehealth services are appropriate and to allow them to safely, effectively and confidentially provide services and when they are not appropriate. Telehealth can be a viable means of service delivery provided client safety is maintained, and in particular when the absence of continued or necessary treatment may be detrimental to client health and/or recovery.

Members should utilize the screening tools available to them to help determine when virtual services may be considered appropriate, or inappropriate, based on:

  1. the need to mitigate disease/infection prevention or transmission between client(s), themselves and others in their community to the best of their ability;
  2. the inability of the kinesiologist to meet the scheduling, travel or location requirements of client(s) due to the inability of a client and/or kinesiologist to travel and meet, due to inclement weather, remote location, client immobility, or other factors.

If you are a client of a Kinesiologist, or are a Third-Party Insurer, wishing to assess the suitability of Kinesiology Telehealth services being provided, ensure your Kinesiologist adequately explains and discloses information which demonstrates they are:

  • Maintaining your privacy - informs you on which Telehealth platform and exercise prescription application(s) they will, or may, utilize to communicate and deliver services to you and the security procedures these platforms have in place. It is important that there is a high level of security in both the platform and application. The service delivery method must meet privacy legislation requirements for security/confidentiality related to the jurisdiction where the service is being performed and received. Makes available to you a copy of their privacy policy, which includes details on the security measures utilized in protecting your personal information and privacy.
  • Obtaining your informed consent - by presenting and explaining an informed consent document which clearly defines how, why, when and what virtual Telehealth services are or will be provided, how your information is being protected and if sessions are being recorded. In addition, the Consent form must stipulate that you have been offered a copy of the form, understand the information contained and agree (by signing) to indicate acceptance of the terms and conditions.
  • Addressing your safety concerns and needs - by ensuring an appropriate assessment of your current health condition, and your needs, can be conducted virtually, that treatment and exercise prescription services can be provided safely and that there is no additional risk of injury or death from a fall, inappropriate exercise technique or other factor that would not be encountered in the clinic/in-person treatment setting. This should include providing you with a recommended care/treatment plan that is reviewed with you, and which you agree or authorize, prior to any Telehealth services being delivered, recognizing that not all services can be effectively delivered via Telehealth.

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