Membership Application Frequently Asked Questions (FAQ)

1- The BCAK website pages do not load properly, what can I do to fix this problem?

BCAK website security features and functionality (including: Find a Kin, Online membership renewal, E-commerce, and professional development credit entry) may not function properly if your web browser has not been updated to the latest version.

Please check to confirm your web browser(s) are updated to the latest version. If you continue to have issues, contact your IT department if you are accessing the BCAK site through a corporate network or email the BCAK office if you are accessing from a home PC, laptop, tablet, or phone.

You can use one of these available tools to confirm whether your browser and operating system are up to date and if not you should update them following the instructions provided. Occasionally this does not resolve the issue and we then suggest you retry using a different device. Out of date browsers and operating systems can cause other issues during the renewal process, so it's important to address this prior to beginning the process.

If these options do not solve the issue please contact the BCAK office by email or telephone for further assistance.

2 - I forgot to include support documents when submitting my application, how can I do this now?

If you forgot to include any required documents when submitting your application, you may email them to the BCAK office email (office@bcak.bc.ca). This excludes transcripts, which must be sent directly from the issuing institution to the BCAK or to the foreign credit evaluation service (ICES or WES).

Orientation - documents must be in upright and not require modification by the BCAK. Example: degree certificate

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Document Format and Illegible Documents

Submitted documents must be legible and easily readable, in proper orientation and in colour if they were issued in colour. You will be required to resubmit documents that do comply with this standard.

  • PDF format is preferred for documents that do not require additional modification - '.doc' format is not accepted.
  • documents that are out focus, have shadows, lines or other imperfections that restrict readability

3 - What order should I follow to complete my application and submit support documents?

The following steps constitute a standard sequence during the application process:

  1. Review - Confirm the membership requirements, ensuring to the best of your ability that you understand each of the requirements, including the self-assessment process. If you are unsure of a requirement or step, please email the BCAK office for assistance.
  2. Set up a User Account & Pay the Application Fee - Once this is complete, you can upload any required documents in your possession that are to submitted by you (the applicant). The first document to be completed during the application process is the Good Moral Character Declaration, other documents typically include course descriptions, proof of graduation/certificate, work experience/history forms reference letters, language proficiency test results, as may be required. (Note: there is no application fee for Academic membership application)
  3. Confirm Receipt of Payment - Ensure that you have received a confirmation email from the BCAK titled "Your application has been submitted" (Check your spam/junk email folder if it is not in your inbox). If you do not receive this email within 24 hours of submitting your payment, please email the BCAK office.
  4. Apply for a CRC Vulnerable Sector Clearance Letter - Follow the instructions on the BCAK website explaining how to obtain a criminal record clearance letter through the BC governments Criminal Records Review Program (CRRP). The criminal record review letter will be sent directly to the BCAK by the CRRP and attached to your application. Once it is received you will be notified via email by BCAK.
  5. Request Official Academic Transcripts or Foreign Credential Evaluation - If you Follow the instructions provided by:
    1. your post-secondary institution on their website(s) where you completed your education to request Official Transcripts of Record be sent directly to the BCAK office (if educated in Canada), or
    2. the Foreign Credit Evaluation Service you have selected (WES or ICES) as per their instructions) or request WES/ICES send a copy of your already completed "full" review when applicable. These documents will be added to your application documents folder once they are received and you will be notified via email.
  6. Upload all the remaining required documents - Reminder, all documents required for your application must be received by the BCAK within 120 days of payment of the BCAK application fee.
  7. Submit your application for review

5 - Am I able to scan and submit copies of my official transcripts for the application that are in my possession

No, regardless of whether you are a Canadian educated or an internationally educated applicant, transcripts must come directly from the issuing institution.

If you completed some or all of your education outside of Canada, your transcripts must be sent directly to the foreign credential evaluation service (ICES or WES) and verified by them. Only in situations where an applicant is applying after having been granted refugee status or asylum by the Government of Canada or where international relations do not exist between Canada and your country of education, where documents are not attainable, will documents held by the applicant be considered for application. These documents must be notarized by a commissioner for taking oaths in Canada or a notary public verifying the documents are true original documents or copies of true original documents. These documents are then provided to the foreign credential evaluation service for review.

6 - I have finished my undergraduate coursework but have not yet graduated. Am I able to apply for professional (Practicing) membership?

Yes. Instead of a submitting a copy of your degree/diploma, you are required to submit a degree completion and verification of application to graduate letter issued and signed by your educational institution. The letter must be uploaded by you to your online application. If your application has been submitted, you may send this to (office@bcak.bc.ca) with the subject line "Proof of Graduation/Program Completion Letter".

Please note that your proof of graduation letter must indicate two (2) things, firstly, that you have completed all the required coursework for your clinical kinesiology degree and secondly, that you have applied to graduate at the next available graduation ceremony held by the PSI.

9 - My application has been approved and I graduated this year, why is the system asking me to log professional development credits?

Professional development (PD) credits must be logged for the previous calendar year in order to complete registration. The system is not able to distinguish a first time registrant from a returning member looking to renew their membership. As a workaround, new members will be required to enter a PD credit waiver. Following approval and during completion of the payment and registration process, newly approved applicants will be asked to confirm the "First year of membership PD credit waiver". This must be completed manually by you following the steps below.

  1. Click the blue edit button next to the draft credit waiver as indicated below
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2. A pop-up window will appear. Scroll to the bottom of this popup and check the box next to the text that reads "I hereby confirm the activity submitted complies with the BCAK's Continuing ..." and click SUBMIT.
DO NOT ALTER THE DATE OR ANY OTHER FIELD

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3. Once the waiver has been applied, CREDITS EARNED in the previous year will show 20/20 credits and you will be able to proceed to the next step of registration process.

10 - I am joining part way through the year, am I eligible for pro-rated PD requirements when I renew my membership for the following year?

Yes!

The annual Continuing Professional Development CPD requirements are pro-rated for first year members renewing their membership in the second year, based on their membership start date.

The Pro-rated requirements are as listed:

  • Start Date in Quarter 1 (Jan – Mar) – 15 credits
  • Start Date in Quarter 2 (Apr – Jun) – 10 credits
  • Start Date in Quarter 3 (Jul – Sep) – 5 credits
  • Start Date in Quarter 4 (Oct – Nov 15) – 0 credits required (New members after November 15th receive a 12+ month membership and when this first membership term expires, 20 credits are required to renew)

Prior to renewal you must manually enter the adjustment credits. To complete this process perform the following steps:

  1. Navigate to the My CPD credits page. (This link will not work if you are not logged in to your account or you are not a current member)
  2. Click the green add a credit button. (A pop up window will appear)
  3. Under categories select "Continuing Professional Development (CPD) credit waiver" from the drop down menu.
  4. Under activities, select the appropriate date range based on when you joined.
  5. Enter/Select the date you paid your membership dues as the completion date.
  6. In the notes indicate "Joined in ______ (Month)"
  7. Check the box to verify this is true and accurate, and submit the credit.

Click here for more information on our continuing professional development program.

For applicants who initiated their Practicing Membership application in the previous calendar year and are completing the membership purchase now, please select "First year of membership CE waiver".

11 - I transferred between post-Secondary institutions when completing my degree, do I need to request official transcripts from each school I attended?

Yes, official transcripts are required for all kinesiology related courses completed, whether at one or more institutions. If you are still unsure, contact the office.

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