Your certificate is available for download through your online BCAK account.
Follow this link to generate your membership certificate.
Member Frequently Asked Questions (FAQs)
1. I completed my membership purchase and require a copy of my membership certificate. How do I access it?
2. Can I change my membership category and, if so, when can this be done and how do I complete the process?
The permitted membership changes are listed further below along with their respective terms.
- Please note that there are costs to changing your membership type outside of the membership renewal period (Nov 15 to Dec 31 is the annual membership renewal period).
- The first change will cost $15 plus GST; second and subsequent changes will cost $100 plus GST for each change.
- Please be sure that you wish to make the change as it can be costly to go back and forth from membership types.
- Note: Membership type changes outside of the annual renewal period for maternity/paternity/disability leave(s) will receive a discount code to waive the change fees.
- Note: Academic to Practicing membership type change does not follow the path(s) below. You can change your Academic membership type to Practicing in your account – you will then be prompted to pay the practicing membership application fee and, once submitted, you will receive an email (within 2 business days) advising you of the required documents.
Requesting a Change in Membership Category
If you wish to change your membership category, a written request must be submitted to the BCAK office.
Important Considerations:
- Different membership categories may have unique requirements and offer different benefits, such as:
- Insurance coverage and access to the group policy
- Criminal Record Check requirements
- Continuing Professional Development requirements
- Eligibility for specific member benefits
- Membership fees vary depending on the category selected.
How to Submit Your Request:
When submitting your request, please include:
- The reason for the change
- Whether the change is permanent or temporary (short-term duration of less than 1 year)
This information helps us respond appropriately and ensure your membership is updated correctly.
Practicing > Non-Practicing
- Ensure you have a valid Criminal Record Check (CRC) in your BCAK account. Your CRC expiry date can be found on your Membership page. If your current CRC has expired, please follow the directions on our Criminal Record Check page to complete a new check. Your CRC must be valid before changes can be made.
- Requesting a Membership Type Change: Practicing to Non-Practicing
- Contact the BCAK Office Email us at office@bcak.bc.ca to request the change. Be sure to include your full name and membership ID in your message.
- Account Update Once your request is received, our team will update your account to reflect the Non-Practicing membership status.
- Confirmation & Next Steps After the changes have been successfully made, you will receive a confirmation email. You must then log back into your BCAK account to complete your membership registration as a Non-Practicing member.
- Insurance Notification for Non-Practicing Members
If you purchased your insurance through BCAK’s group provider, ProLink, and have changed your membership status to Non-Practicing, you need to notify ProLink of the change:
4. Membership Fees
- Review our current membership fees and policies here: Fee Schedule.
- Please note: Membership fees are non-refundable.
Non-Practicing > Practicing
- Ensure you have a valid Criminal Record Check (CRC) in your BCAK account. Your CRC expiry date can be found on your Membership page. If your current CRC has expired, please follow the directions on our Criminal Record Check page to complete a new check. Your CRC must be valid before changes can be made.
- CPD credits: You will be required to provide your Continuing Professional Development (CPD) credits for all past years where you have been a Non-Practicing member (20 CPD credits are required for each year). Please review our CPD credits policy and ensure that you have the required credits before you request a membership change.
- Requesting a Membership Type Change: Non-Practicing to Practicing
- Contact the BCAK Office
Email us at office@bcak.bc.ca to request the change. Be sure to include your full name and membership ID in your message. Please also provide the required proof of CPD credit completion if not already updated in your account. - Account Update
Once your request is received, our team will review and verify your CRC and CPD statuses, and if current, will update your account to reflect the Practicing membership status. If the statuses are not current, the office will provide you with feedback on what is required. - Confirmation & Next Steps
After the changes have been successfully made, you will receive a confirmation email. You must then log back into your BCAK account to complete your membership registration as a Practicing member.
- Insurance Selection for Practicing Members
- When completing your Practicing membership registration, please select the appropriate insurance option based on your provider:
- Group Provider (ProLink): If you plan to purchase insurance through BCAK’s group provider, ProLink, select the “Group Provider” option during registration.
- Third-Party Provider: If you are using a third-party insurance provider, select the “Other” option. You will be required to submit a valid insurance policy to the BCAK office that meets our coverage requirements. The BCAK office will review the insurance documents to ensure the policy meets our requirements. If it does, the office will mark your insurance as paid and you will be able to proceed with your Practicing membership registration. If it does not meet our requirements, we will advise you of what is required.
- More information about insurance requirements for Practicing members is available on our Insurance Requirements page.
- When completing your Practicing membership registration, please select the appropriate insurance option based on your provider:
- You may review our Fee Schedule to view our current membership fees and fee policies. Note: membership fees are non-refundable.
3. I was previously a member with the BCAK and I am wanting to re-apply for membership. How do I do this?
If you were previously a BCAK member and wish to re-apply, please follow the steps below:
- Review our current application requirements outlined within the Apply for BCAK Membership menu. Select the membership you wish to apply for: Professional Membership or Academic Membership.
- Email office@bcak.bc.ca to inform us of your intent to re-apply. Please include your full name and the membership type you are re-applying for.
- Once we receive your request, the office will open a new application file in your existing BCAK account and provide further instructions on how to proceed.
- After your application file is opened, you may log in to your account, complete the application form, and submit it for review.
- Our current application fees are listed on the Fee Schedule page
4. I am a Practicing Member and can't find my listing in the Find-a-Kinesiologist directory. What should I do?
- Check Your Consent Settings: Ensure you've provided consent for your listing to appear:
- Go to Member Services > My Consents
- Check the box labeled “Consent for Find-a-Kinesiologist Website Listing”
- Save your changes
- You can also access this directly via the Find-a-Kinesiologist Consent page.
- Update Your Online Profile: Make sure your online profile information is complete. This is separate from your personal contact details.
- Visit your Online Profile page to enter or update your work information.
- Tip: Avoid using your home address as your business address unless you see clients at your home, as this information will be publicly displayed.
- Contact the BCAK Office: If your listing still doesn’t appear after completing the steps above, please reach out to the BCAK office for assistance at office@bcak.bc.ca.
5. My Criminal Record Check has expired and I cannot complete my membership renewal. What do I do?
If your Criminal Record Check (CRC) has expired and you're unable to complete your membership renewal, please follow the steps below:
- Request a New CRC. Visit our Criminal Record Check Requirements page for instructions on how to request and complete a new CRC.
- Submit Your Receipt. Once you’ve paid for your new CRC, email your payment receipt to the BCAK office at office@bcak.bc.ca.
- Receive CRC Declaration Form. After receiving your receipt, the office will provide you with a CRC declaration form. This allows you to proceed with your membership renewal while we wait for your CRC to be processed.
Note: It may take up to 3 weeks for the CRC to be received from the BC Ministry of Public Safety and Solicitor General.
6. Where do I log my Continuing Professional Development (CPD) Credits?
To log your CPD credits, follow these steps:
- Access the CPD Credits Page. Go to the My CPD Credits page in your BCAK account.
- Add a Credit. Click the “Add a Credit” button to begin entering your CPD activity.
- Select the appropriate Category, Activity, and Completion Date
- Use the Notes section to include any relevant details about the activity
- Confirm and submit your entry
- Your submitted CPD credits will appear in the table on your CPD Credits page.
- View Past Credits. If you don’t see previously logged credits:
- Adjust the date range in the top right corner of the CPD credits table
- If issues persist, please contact the BCAK office for assistance
7. When should I record my CPD credits?
To stay organized and ensure your Continuing Professional Development (CPD) credits are accurately tracked, BCAK recommends you record your credits shortly after completing each professional development activity.
Logging your credits promptly allows you to:
- Keep your records up to date
- Monitor your progress throughout the year
- Ensure you meet the required CPD hours for future membership renewal
For instructions on how to log your CPD credits, visit the My CPD Credits page.
8. Can I carry over credits completed this year if I have more than the requirement?
No, Continuing Professional Development (CPD) credits used for membership renewal must be completed within the current calendar year.
If you complete CPD coursework after renewing your membership (between November 15 and December 31), and would like to apply those credits toward the current or upcoming year’s renewal, please contact the BCAK office for clarification.
We’ll help determine whether your completed coursework qualifies for the appropriate renewal period.
9. Does My Course or Certification Count Toward CPD Credits?
If you're wondering whether a specific course or certification qualifies for Continuing Professional Development (CPD) credits, please refer to our CPD Credits Category Table.
This resource outlines:
- Where you can earn CPD credits
- How credits are allocated
- Category limits for each type of activity
Reviewing this table will help you determine if your educational activity meets the criteria for CPD credit approval.
10. Does the BCAK monitor my CPD compliance?
Yes. At the time of your membership purchase or renewal, you agreed to comply with the Continuing Professional Development (CPD) requirements outlined in BCAK’s Bylaws.
Member Responsibilities
- It is your responsibility to accurately log and submit CPD credits.
- Untruthful or misleading entries are considered fraud and a breach of BCAK’s Membership Standards Requirements.
CPD Audits
- BCAK conducts random audits of Practicing members to verify compliance.
- If fraudulent entries are suspected or reported, a full audit of your CPD submissions may be initiated.
- In the event of an audit, you will be required to provide proof of completion for all CPD activities reported in the previous year.
Non-Compliance
Failure to meet CPD requirements may result in denied membership renewal and/or membership revocation.