Frequently Asked Questions (FAQs)

Applicant Questions


  1. Where can I find the application requirements for Professional Membership?
    Please refer to the information within the Academic Requirements, Work Integrated Learning/Work Experience Requirements, and Professional Competency Exam Requirements tabs on our Professional Membership page.
  2. Where can I find the application requirements for an Academic Membership?
    Please refer to our Academic Membership page for more details on the application requirements for Academic Membership.
  3. What is the difference between Professional Membership and Academic Membership?
    Professional membership is designed for individuals who have graduated from a clinical Kinesiology undergraduate degree program recognized by the BCAK and who are seeking to enter the field to work as a BCAK Practicing Kinesiologist. Academic membership is best suited for students who are currently in enrolled in a full-time clinical Kinesiology undergraduate degree program in BC and will eventually be seeking Professional membership to enter the field to begin working as a BCAK Practicing Kinesiologist.
  4. Do I need to create a BCAK account before I begin my membership application?
    Yes, you will be required to create a BCAK user account before opening and submitting your membership application.
  5. How do I create a BCAK account?
    Navigate to, and click on, the Sign Up button in the top right-hand corner of this page and you will be redirected to the sign up page where you will be required to fill in your personal information to complete the process. We recommend that you use an email address that you currently have access to when creating your BCAK account. Once you have completed the sign up process, you will receive an email with a link which you can click on to create a password for your BCAK account.
  6. How do I open a membership application?
    Ensure that you are logged into your BCAK account, navigate to your My Application page and proceed with the application submission process.
  7. What documents should I submit with my membership application?
    Although not required during application submission, we recommend that you submit your degree certificate and/or proof of graduation during your initial application submission. Any submitted documents must be in the form of a PDF file. Submitted documents must be legible and easily readable, in proper orientation and in colour if they were issued in colour. You will be required to resubmit documents that do comply with this standard. Any documents not submitted at this step can be sent to office@bcak.bc.ca after you have submitted your membership application.
  8. What order should I follow to complete and submit my membership application and supporting documents?
    1. Review - Confirm the membership requirements, ensuring to the best of your ability that you understand each of the requirements, including the self-assessment process. If you are unsure of a requirement or step, please email the BCAK office for assistance.
    2. Set up a User Account & Pay the Application Fee - Once this is complete, you can upload any required documents in your possession that are to submitted by you (the applicant). The first documents to be completed during the application process is the Good Moral Character Declaration and Self Assessment form, other documents typically include course descriptions, proof of graduation/certificate, work experience/history forms reference letters, language proficiency test results, as may be required. (Note: there is no application fee for Academic membership application.)
    3. Confirm Receipt of Payment - Ensure that you have received a confirmation email from the BCAK titled "Your application has been submitted" (Check your spam/junk email folder if it is not in your inbox). If you do not receive this email within 24 hours of submitting your payment, please email the BCAK office.
    4. Wait for your application file to be updated and follow the sequence of documentation submission outlined in your applicant feedback section
  9. I have submitted my membership application, now what?
    Once you have submitted your application, please allow 2-3 business days for the office to update your application file and send you an update regarding your application via our no-reply email system. In this email update, you will have access to a link which can open to be redirected to your membership application page (you will first be prompted to log into your BCAK account if you have not done so already). On your application page, you will see an Applicant Feedback section which outlines what remaining supporting documents you are required to submit for your membership application, along with instructions and links to forms (if applicable) to be submitted. If you have any further questions about which documents you are required to submit for your application, please contact the office at office@bcak.bc.ca.
  10. Am I able to scan and submit copies of my official transcripts for the application that are in my possession?
    No, regardless of whether you are a Canadian educated or an internationally educated applicant, transcripts must come directly from the issuing institution.
    If you completed some or all of your education outside of Canada, your transcripts must be sent directly to the foreign credential evaluation service (ICES or WES) and verified by them. Only in situations where an applicant is applying after having been granted refugee status or asylum by the Government of Canada or where international relations do not exist between Canada and your country of education, where documents are not attainable, will documents held by the applicant be considered for application. These documents must be notarized by a commissioner for taking oaths in Canada or a notary public verifying the documents are true original documents or copies of true original documents. You will then need to provide these documents to the foreign credential evaluation service for review.
  11. I have finished my undergraduate coursework but have not yet graduated. Am I able to apply for Professional Membership?
    Yes. Instead of a submitting a copy of your degree/diploma, you are required to submit a degree completion and verification of application to graduate letter issued and signed by your educational institution. The letter must be uploaded by you to your online application. If your application has been submitted, you may send this document to office@bcak.bc.ca, with the subject line "Proof of Graduation/Program Completion Letter".
    Please note that your proof of graduation letter must indicate two (2) things, firstly, that you have completed all the required coursework for your clinical kinesiology degree and secondly, that you have applied to graduate at the next available graduation ceremony held by the PSI.
  12. I transferred between post-Secondary institutions when completing my degree, do I need to request official transcripts from each school I attended?
    Yes, official transcripts are required for all kinesiology related courses completed, whether at one or more institutions. If you are still unsure, contact the office.
  13. I am joining part way through the year, am I eligible for pro-rated PD requirements when I renew my membership for the following year?
    Yes!
    The annual Continuing Professional Development CPD requirements are pro-rated for first year members renewing their membership in the second year, based on their membership start date.
    The Pro-rated requirements are as listed:
    Start Date in Quarter 1 (Jan – Mar) – 15 credits
    Start Date in Quarter 2 (Apr – Jun) – 10 credits
    Start Date in Quarter 3 (Jul – Sep) – 5 credits
    Start Date in Quarter 4 (Oct – Nov 15) – 0 credits required
    (New members after November 15th receive a 12+ month membership and when this first membership term expires, 20 credits are required to renew)

    Prior to renewal you must manually enter the adjustment credits. To complete this process perform the following steps:
    1. Navigate to the My CPD credits page. (This link will not work if you are not logged in to your account or you are not a current member)
    2. Click the green add a credit button. (A pop up window will appear)
    3. Under categories select "Continuing Professional Development (CPD) credit waiver" from the drop down menu.
    4. Under activities, select the appropriate date range based on when you joined.
    5. Enter/Select the date you paid your membership dues as the completion date.
    6. In the notes indicate "Joined in ______ (Month)"
    7. Check the box to verify this is true and accurate, and submit the credit.

    Click here for more information on our continuing professional development program.
    For applicants who initiated their Practicing Membership application in the previous calendar year and are completing the membership purchase now, please select "First year of membership CE waiver".
  14. My application has been approved and I graduated this year, why is the system asking me to log professional development credits?
    Continuing Professional development (CPD) credits must be logged for the previous calendar year in order to complete registration. The system is not able to distinguish a first time registrant from a returning member looking to renew their membership. As a workaround, new members will be required to enter a PD credit waiver. Following approval and during completion of the payment and registration process, newly approved applicants will be asked to confirm the "First year of membership PD credit waiver". This must be completed manually by you following the steps below.
    1. Click the blue edit button next to the draft credit waiver as indicated below
    2. A pop-up window will appear. Scroll to the bottom of this popup and check the box next to the text that reads
    "I hereby confirm the activity submitted complies with the BCAK's Continuing ..." and click SUBMIT. DO NOT ALTER THE DATE OR ANY OTHER FIELD
    3. Once the waiver has been applied, CREDITS EARNED in the previous year will show 20/20 credits and you will be able to proceed to the next step of registration process.
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Member Questions


  1. I completed my membership purchase and require a copy of my membership certificate. How do I access it?
    Your certificate is available for download through your online BCAK account.
    Follow this link to generate your membership certificate.
  2. Can I change my membership category and, if so, when can this be done and how do I complete the process?
    The permitted membership changes are listed below along with their respective terms. Please note that there are costs to changing your membership type outside of the membership renewal period (Nov 15 to Dec 31 is the membership renewal period). The first change will cost $15 plus GST; second and subsequent changes will cost $100 plus GST for each change. Please be sure that you wish to make the change as it can be costly to go back and forth from membership types. Note that membership type changes for maternity/paternity/disability leave(s) will receive a discount code to waive the change fees.

    Practicing > Non-Practicing
    1. Ensure you have a valid Criminal Record Check (CRC) in your BCAK account. Your CRC expiry date can be found on your Membership page. If your current CRC has expired, please follow the directions on our Criminal Record Check page to complete a new check.
    2. Contact the office at
    office@bcak.bc.ca and request a membership type change from Practicing to Non-practicing so that the appropriate changes can be made in your account. Once the changes have been successfully made, the office will notify you when you may proceed to log back into your BCAK account to complete your membership registration as a Non-practicing member.
    3.
    If you have purchased your insurance through the group insurance provider (ProLink), you will be required to contact them directly via email (at bcak@prolink.insure) and notify them you have changed your membership to Non-practicing and are currently not practicing. In your email, please also remember to request an extended reporting period (at no additional cost to you) to cover any claims that may arise beyond the date you cease to practice.
    4. You may review
    our Fee Schedule to view our current membership fees and fee policies. Note, membership fee are non-refundable.

    Non-Practicing > Practicing
    1. Ensure you have a valid Criminal Record Check (CRC) in your BCAK account. Your CRC expiry date can be found on your Membership page. If your current CRC has expired, please follow the directions on our Criminal Record Check page to complete a new check.
    2. Contact the office at
    office@bcak.bc.ca and request a membership type change from Non-Practicing to Practicing so that the appropriate changes can be made in your account. You will be required to provide your continuing professional development (CPD) credits for all past years where you have been a Non-practicing members (20 credits/year). Please review our CPD credits policy and notify the office if you have any questions.
    3. Once the office verifies your valid CRC and your outstanding CPD credits, they will make the appropriate changes in your account and notify you when you may proceed to log back into your BCAK account to complete your membership registration as a Practicing member.
    4.
    If you plan on purchasing your insurance through the group insurance provider (ProLink), please select the "Group Provider" option when completing your Practicing membership registration. If you plan on purchasing your insurance through a third-party provider, please select the "Other" option when completing your Practicing membership registration. You will be required to provide the office with a valid third-party insurance policy that meets our requirements. More details on our Practicing member insurance requirements are available here.
    5. If your third-party insurance policy meets our requirements, the office will mark your insurance as paid and you will be able to proceed to complete your Practicing membership registration.
    6. You may review
    our Fee Schedule to view our current membership fees and fee policies. Note, membership fees are non-refundable.

    Notes: You must submit a written request to the BCAK office if requesting a change in membership type (category). Different membership categories can have different requirements and provide different benefits, such as those for insurance coverage or access to the group policy, a current criminal record check and access to other benefits. Membership fees vary between membership categories. When requesting a change, please indicate the reason for the change and how long you anticipate the change will be effective, either permanent or temporary (short term duration of less than 1 year), so we can respond and handle your request appropriately.
  3. I am a Practicing Member and can't find my listing in the Find-a-Kinesiologist directory. What should I do?
    1. First, check your membership account settings
    (Member Services > My Consents > check the "Consent for Find-a-Kinesiologist Website Listing" box and save your changes). You can also access the page here
    Find-a-Kinesiologist Consent page.
    2. Second, check to ensure you have entered your online profile information (this is different from your personal contact information)
    Follow this link to your online profile to enter or update your work information. Tip - you typically won't want to list your home address as your business address, as this will be publicly displayed, unless you see clients out of your home location.
    3. If neither of these steps work,
    contact the BCAK office for additional assistance.
  4. My Criminal Record Check has expired and I cannot complete my membership renewal. What do I do?
    Please follow the steps outlined on
    our Criminal Record Check Requirements page to request and complete a new Criminal Record Check (CRC). Once you have paid for your new Criminal Record Check, please provide the office with your receipt (via email at office@bcak.bc.ca) so that we can provide you with a CRC declaration form so that you may proceed with your membership renewal while we wait to receive your CRC in the office (it can take up to 3 weeks for us to receive your CRC from the BC Ministry of Public Safety and Solicitor General's office).
  5. Where do I log my Continuing Professional Development (CPD) Credits?
    Navigate to the My CPD Credits page and click on the Add a Credit button to begin adding in your credits. Ensure you select the appropriate Category, Activity, and Completion Date before you confirm and submit your credits. Feel free to use the Notes section to add in any relevant notes for your submitted credits. Submitted CPD credits will populate in the table on your CPD Credits page. If you are unable to see past logged credits, please adjust the date in the top right hand corner of your CPD credits table. If you are still unable to view your logged credits, please contact the office for further assistance.

Continuing Professional Development (CPD) Questions


  1. When should I record my CPD credits?
    BCAK recommends entering credits shortly after completion of the education item to ensure details are recorded in a timely manner. This will allow you to check back throughout the year to ensure you have enough credits for future membership renewal when required.
  2. Can I carry over credits completed this year if I have more than the requirement?
    No, any continuing education claimed for the purpose of renewal must have been completed during the current calendar year. If you plan to complete or completed CPD educational coursework after renewal of your membership for the current or subsequent year, depending on the date you renewed (between November 15 and December 31st) please contact the office for clarification on whether this coursework can be used to meet the current or following year's membership renewal.
  3. I'm completing ______ course/certification, does this count towards my CPD credits?
    Please review our CPD Credits Category Table to see where you can attain your CPD credits, how credits are allocated, and our credit category limits.
  4. Does the BCAK monitor my CPD compliance?
    At the time of membership purchase/renewal, you agreed to comply with the Continuing Professional Development CPD requirements detailed in the society's Bylaws. Members who do not comply with the requirement risk declined renewal of their membership. CPD submissions are the responsibility of the member to complete and untruthful or misleading entries are considered fraud and breach the BCAK's Membership Standards Requirements. The BCAK randomly audits Practicing members to confirm compliance with the program and if potential fraudulent entries are identified or reported to the BCAK or otherwise suspected, a full review (audit) of CPD submissions by the member may be conducted. In the event of an audit, members are required to provide proof of completion of all activities/credits reported for the previous year.

Technical Difficulty Questions


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    If these suggestions do not resolve the problem, contact the BCAK office, or contact your IT department if you are accessing through a corporate network, as it may have additional security features that limit features or access to other sites.

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