How to Complete a Criminal Record Check

Steps To Obtaining a Vulnerable Sector Criminal Record Check Clearance Letter

Step-by-step instructions can be found at the bottom of this page.

Background Information

Who must have a Criminal Record Check (CRC)? - Practicing and Non-Practicing members must submit a criminal record check (CRC) clearance letter every 5 years to verify the absence of criminal convictions related to working with vulnerable adults and children. This is a standard requirement for health professionals in BC. The BCAK is registered as an oversight body with the Province's Criminal Records Review Program.

Where/How Can I Complete a CRC? - CRC's must be completed through the BC Ministry of Public Safety & Solicitor General's Criminal Records Review Program (CRRP) website. If you do not qualify for the Electronic Identity Verification (EIV) process, you will be required to submit a manual request.

How much does it cost? - Applicants/Members are responsible for payment of the required fee(s) to complete the CRC process. The basic assessment fee for a 'Name based criminal record check' is currently $28.00. Occasionally (on rare occasions) individuals will be required to complete a 'Certified criminal record check', necessitating a finger print review. There is an additional fee of approximately $100 for this type of check. If this type of check is required, you will receive notification from the Ministry by letter mail explaining the process. For additional information on when/why the Certified criminal records check may be required, please refer to this RCMP information page for details.

How is my personal identity verified? -In the electronic 'eCRC' system an applicant’s identity is verified using their BC Services Card/BC Services Card Phone App. If you are using the BC Services Card or the App to access this online service for first time, you will be directed to activate your card/app by video, telephone or in person through Service BC. If you do not meet the BC Services Card/App eligibility requirements, you will need to complete a manual criminal record check.

When Should I complete the CRC? - CRC's should be completed 21 to 60 days before they are required. BCAK recommends this step be completed early in the application or renewal process to avoid processing delays.

What type of CRCs does the BCAK not accept? - Because BC's provincial government recognizes kinesiologists as unregulated healthcare professionals, CRCs must be completed through the CRRP as indicated above. The BCAK cannot accept criminal record checks completed through other entities, including the following organizations as they are not valid under the Criminal Records Review Act for working with at risk populations.

  • Local police or RCMP detachment
  • MyCRC
  • Commissionaires

Note: The BCAK does not reimburse applicants/members for obtaining a criminal record check through an unacceptable provider.

What if I have a Current (valid) CRC clearance letter through the CRRP completed for another Employer or Business? - If you have completed a CRC through the CRRP, covering both vulnerable adults and children within the past 5 years you can share the results with the BCAK. You can request sharing of the current clearance letter by the Ministry of Public Safety by initiating a "sharing request" through the CRRP website at no cost to you. You may wish to read through the user guide for more information on how and when this process applies.

Steps to follow

Online Process (TRY THIS FIRST)
  1. Copy this access code - 7VT9H59Y3V - (You will paste this into the location indicated on the CRRP website to have the CRC report directed to the BCAK)
  2. Next, follow the link to the BC Ministry of Public Safety and Solicitor General Criminal Record Check website to begin the process.
  3. Paste/enter the code in the space indicated (see image below), to initiate the Electronic Identity Verification or "EIV" process. Follow and complete the remaining on-screen instructions.

Note: Online application for the CRC will be declined if EIV can not be completed. Applications can be declined for a number of reasons, including errors in the data required or multiple failed attempts to enter your information. If you are declined for online processing, you are required to complete the manual process below.

Manual Process (IF ONLINE FAILS)
  1. Email the BCAK office, with the subject line: Manual CRC submission. Include a scanned image of your government issued photo ID, such as a BC driver's license or provincial ID card for verification purposes.
  2. A BCAK administrator will provide you with a fillable form. This form must be signed by you. Do not use an electronic (or digital) signature to sign this form, as the Ministry of Public Safety and Solicitor General will reject it.
  3. After entering all the required personal information, email a scanned copy of the document (including both pages of the form as a single PDF document) to the BCAK office. Please refer to the submission guidelines in the FAQ when sending documents to the office by email or postal mail.
  4. BCAK will send the CRC request on your behalf to the CRRP upon receipt. The CRRP staff may require up to 30 days for manual processing depending on the volume of requests they are currently processing.
  5. Payment of the Fee Invoice - THE CRRP WILL SEND AN INVOICE FOR THE $28 PROCESSING FEE TO THE EMAIL ADDRESS YOU PROVIDED ON THE FORM. You are responsible for payment of this fee, and the invoice must be paid prior to their initiation of the actual review process (which takes up to 30 days). BCAK recommends you pay the fee as soon as you receive the invoice notification and remember to check your junk email folder regularly in the event it is treated as junk mail.

Note: the results of your completed CRC will be sent directly to the BCAK office once the review has been completed by the Ministry. Do not contact the office for an update if the processing fee has not been paid. Instead, contact the CRRP for information on your processing times.

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