How to Complete a Criminal Record Check

Steps To Obtaining a Criminal Record Check (Vulnerable Sector) Clearance Letter

Please read this page carefully. Scroll down to the bottom of the page for a step-by-step process.

Background Information

Who must have a criminal record check? - Applicants for Practicing and Non-Practicing membership/renewal must submit a criminal record check (CRC) clearance letter (sometimes referred to as a criminal record review) every 5 years to verify the absence of certain types of criminal convictions related to working with vulnerable adults and children (both sectors). This is a standard requirement for health professionals in BC.

Where/How Can I Complete a Check? - The review must be completed through the BC Ministry of Public Safety & Solicitor General's Criminal Records Review Program (CRRP) website. If you do not qualify for the Electronic Identity Verification (EIV) process, you will be required to submit a manual request. As this process can take some time, it is recommended this process not be delayed.

How much does it cost? - Applicants/Members are responsible for payment of the required fee(s) to complete the CRC process. The basic assessment fee for a Name based criminal record check is currently $28.00. Occasionally (on rare occasions) individuals will be required to complete a Certified criminal record check, necessitating a finger print review. There is an additional fee of approximately $100 for this type of check. If this type of check is required, you will receive notification from the Ministry by letter mail explaining the process. For additional information on when/why the Certified criminal records check may be required, please refer to this RCMP information page for details.

When Should I complete this step? - This process can be completed at any time during the membership application process, however it is recommend this process be completed early on, as membership approval/renewal may be delayed if the clearance letter is not received from the government in a timely manner, as there can be delays in processing.

What the BCAK does NOT accept? - As recognized (not regulated) health professionals by BC's provincial government, the BCAK is registered with the Criminal Records Review Program as noted above. Criminal record checks must be completed through their system and therefore, the BCAK is not able to accept criminal record checks completed through the following organizations as they are not valid under the Criminal Records Review Act for working with at risk populations.

  • Local police or RCMP detachment
  • MyCRC
  • Commissionaires

Note: The BCAK does not reimburse applicants/members for obtaining a criminal record check obtained through one of these organizations which is not acceptable.

How is identity verified? - Identity verification: In the new eCRC system (effective July 6, 2021), an applicant’s identity is verified using their BC Services Card. If the applicant is using the BC Services Card to access the online service for first time, they will be directed to activate their card by video or in person through Service BC. If individuals do not meet the BC Services Card eligibility requirements, they will be re-directed to follow the current EIV process through Equifax or to submit their criminal record check through the manual process. Equifax will temporarily remain as an option for EIV for a transition period; however, this option will be phased out in the coming months.

What if I have a Current (valid) CRC clearance letter through the Criminal Records Review Program? - If you have completed a criminal record check through the Criminal Records Review Program, covering both vulnerable adults and children within the past 5 years for an employer, you may be able to request sharing of your clearance letter from the Ministry by initiating a "sharing request" through the CRRP website. You may wish to read through the user guide for more information on how and when this process applies.

Steps to follow

Online Process (TRY THIS FIRST)
  1. Copy this code:
    (To be pasted into the space provided on the CRRP website when requested below)
  2. Next, follow the link to the BC Ministry of Public Safety and Solicitor General Criminal Record Check website to begin the process.
  3. Paste/enter the code in the space provided (see image below), to initiate the Electronic Identity Verification or "EIV" process. Follow and complete the remaining on screen instructions.

Note: Online application for the CRC will be declined if EIV can not be completed. You may be declined for a number of reasons, including errors in or insufficient credit or address history. Excessive failed attempts to enter your information will also cause the system to reject your online application. If you are declined for online processing, you must complete this process manually.

Manual Process (IF ONLINE FAILS)
  1. Email the BCAK office, with the subject line: Manual CRC submission.
    Include a scanned image of your government issued photo ID, such as a BC driver's license or provincial ID card for verification purposes.
  2. A BCAK administrator will provide you with a fillable form. DO NOT use an electronic (or digital) signature to sign this form, as the Ministry of Public Safety and Solicitor General will not accept it.
  3. After properly completing this form, please email a scanned copy including both pages of the form as a single PDF document to the BCAK office. Please refer to the submission guidelines in the FAQ when sending documents to the office by email or postal mail.
  4. BCAK will send the CRC request on your behalf to the CRRP upon receipt. The CRRP staff may require up to 30 days for manual processing depending on the volume of requests they are currently processing.
  5. Payment of the Fee Invoice - THE CRRP WILL SEND AN INVOICE FOR THE $28 PROCESSING FEE TO THE EMAIL ADDRESS YOU PROVIDED ON THE FORM. You are responsible for payment of this fee, and the invoice must be paid prior to their initiation of the actual review process (which takes up to 30 days). BCAK recommends you pay the fee as soon as you receive the invoice notification and remember to check your junk email folder regularly in the event it is treated as junk mail.

Note: the results of your completed CRC will be sent directly to the BCAK office once the review has been completed by the Ministry. Do not contact the office for an update if the processing fee has not been paid. Instead, contact the CRRP for information on your processing times.

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